Return & Refund Policy

The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. Vitalfour Medical Sdn Bhd will also not be responsible if your shipment is lost during the return transit. Once we have received the returned goods/product, we will check and confirm the condition of the goods/products, customer will be received their refund within 14 working days after the confirmation of the goods/product we received is in good condition.

Please return your purchase to the following address:
Vitalfour Medical Sdn Bhd
No. 36-1, Jalan Rampai Niaga 4, 
Medan Niaga Rampai,   
53300 Kuala Lumpur, Malaysia.

Please contact us at or +6016-8020 119 if you have any questions or doubts.